Door to Door, Guaranteed On Time
Wheelchair accessible ground transportation can be a challenge in New York City. Not all subway stations are accessible and the elevators in the accessible stations frequently go in and out of service. City buses are accessible except for the frequent mechanical problems with the wheelchair lifts.
In addition many bus drivers are not fully trained to use the lifts. NYC has a limited number of accessible taxis but you must be fortunate to have one pass by when you need a ride. At Vega with 24 hours notice you have a guaranteed reservation. Our standard is to arrive 15 minutes before pick up time. Vega Transportation maintains the highest standards for service levels for our customers.
Our accessible vans are perfect for a family outing. They seat one wheelchair plus 3 adults with luggage or one wheelchair plus 5 adults without luggage. We have one of the largest and newest fleets in New York’s paratransit industry.
Our vehicles are customized with wheel chair lifts, high top roofs and doors, special suspension, front and rear air conditioning, wheel chair locks, and our newest ambulette’s have a TV with DVD player. Vega specializes in multilingual drivers to care for our New York City friends and neighbors. We speak Spanish, Chinese, Russian, and Korean.
In addition, our drivers must pass a rigorous 2 day training course in vehicle safety and passenger care and courtesy. Vega utilizes cutting edge technology to guarantee that the passenger is on time for their important appointment.
All our vehicles are equipped with GPS and are tracked by satellite to pinpoint their exact location. In 2006 we achieved a 99.4% on time rate.
We put safety first. Vega Transportation has a perfect ten year safety record with no major accidents or personal injuries.