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FAQ

How do you calculate your rates?
Our rates are time based. We charge by the hour with a 2 hour minimum. Time is calculated garage to garage in 15 minute increments. The price is not affected by the number of passengers.

How big are your vehicles? What kind of vehicles do you use?
Our fleet consists of fully wheelchair customized Ford Econoline 350’s. Our vehicles have lifts and high top doors and roofs. They accommodate one passenger in a wheelchair and 3 adults plus luggage. We also have a few vans that can accommodate 2 passengers in wheelchairs.

Can you take all kinds of wheelchairs?
Yes, our vehicles accommodate every kind of wheelchair.

Where are you located?
Vega Transportation’s offices are located in Flushing, Queens, in New York City. Our bases of operations for ambulette services are in Queens and the Bronx.

What are your areas of operation?
We are available for trips throughout the NY Metro area and out of town trips up to a 250 mile radius.

What foreign languages does your staff speak?
We speak Spanish, Chinese, Russian, and Korean.

What are your hours of operation?
Our office is open 8am to 7pm Mon. thru Fri. and 8am to 3pm on Sat. & Sun. Our main phone 718-507-0500 is answered 24 hours. With sufficient notice our vehicles are available 7 days a week 24 hours a day, with the exception of special holidays.

 
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